This website is owned and operated by 23-15 Mode-Plattform UG (haftungsbeschränkt) which is registered in Berlin, Germany under registration number HRB 172413 B and our registered office is at Ackerstr. 80, 13355 Berlin, Germany. Our principal place of business is at Ackerstr. 80, 13355 Berlin, Germany. We operate as an online marketplace platform for pre-owned designer fashion for women, men, unsisex and kids and can be found under www.23-15.com.
1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
1.3 Personal information in this policy means “individual items of data pertaining to personal or material circumstances of a specific or determinable individual (person concerned)” as per § 3 sec. 1 of the German Data Protection Act.
1.4 We process your personal information in accordance with the provisions of the German data privacy laws, German Telecommunication Media Act (TMG) and German Data Protection Act.
2. COLLECTING PERSONAL INFORMATION
2.1 We may collect, store and use the following kinds of personal information:
(a) information about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, the service provider, referral source, length of visit, page views and website navigation paths, name of the accessed files or information, date, volume of transmitted data, http status code);
(b) information that you provide to us when registering with our website (including your username, email address, a password, the date of your registration);
(c) information that you provide when completing your user account on our website (including your name, surname, billing and shipping address);
(d) information that you provide when completing your profile on our website (including your username and profile pictures);
(e) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
(g) information relating to any purchases you make of our services and/or products advertised on our website on behalf of the seller or any other transactions that you enter into through our website (including your name, address, email address, bank details) to the extent defined in our terms and conditions;
(h) information that you post to our website for publication on the internet (including your username, your profile pictures, your country and the content of your posts);
(i) information contained in or relating to any communication that you send to us or send through our website, in particular a feedback or a comment (including the communication content and metadata associated with the communication);
(g) information whether our website is to be used for private or business purposes;
(k) any other personal information that you choose to send to us.
2.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
3. USING PERSONAL INFORMATION
3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
(a) administer our website and business;
(b) personalise our website for you;
(c) enable your use of the services available on our website;
(d) send you goods purchased through our website;
(e) supply to you services purchased through our website;
(f) send statements, invoices and payment reminders to you, and collect payments from you;
(g) send you non-marketing commercial communications;
(h) send you email notifications for the purpose of commercial communications;
(i) send you marketing communications relating to our business which we think may be of interest to you, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(g) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
(k) deal with enquiries and complaints made by or about you relating to our website;
(l) keep our website secure and prevent fraud;
(m) verify compliance with the terms and conditions governing the use of our website (including monitoring messages sent through our website messaging service);
(n) to detect or eliminate errors on our website.
3.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us, in particular, we may use your information for our own advertising purposes to the extent permissible by law.
3.4 Your account settings can be used to limit the publication of your information on our website.
3.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
4. DISCLOSING PERSONAL INFORMATION
4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
4.3 Except as provided in this policy, we will not provide your personal information to third parties.
5. INTERNATIONAL DATA TRANSFERS
5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
5.2 Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.
5.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. Please note, the following information published by you in your public profile may be available, via the internet, around the world: username, country, profile picture, feedback, comments, type of seller, products for sale and the amount of products already sold.
5.4 You expressly agree to the transfers of personal information described in this Section 5.
6. RETAINING PERSONAL INFORMATION
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Without prejudice to Section 6.2, we will usually delete personal information described in the Section 2.1 (a) after seven days.
6.4 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
7. SECURITY OF PERSONAL INFORMATION
7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
7.3 All electronic financial transactions entered into through our website will be protected by encryption technology.
7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
8.1 We may update this policy from time to time by publishing a new version on our website.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
8.3 We may notify you of changes to this policy by email.
9. YOUR RIGHTS
9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your identity document or an original copy of a utility bill showing your current address).
9.2 We may withhold personal information that you request to the extent permitted by law.
9.3 You may instruct us at any time not to process your personal information for marketing purposes.
9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
9.5 You have the right to be informed about your personal data stored, its origin and recipients as well as the purpose of storage at any time. Upon request, you will immediately receive information about the stored data free of charge pursuant to applicable law. Furthermore, you can also contact us free of charge regarding any questions about collection, processing or use of your personal information and its correction, blocking, deletion or revoking consent given. We point out that you are entitled to false information being corrected or deletion of personal information insofar as there are no legal obligations to retain said information.
10. THIRD PARTY WEBSITES
10.1 Our website includes hyperlinks to, and details of, third party websites.
10.2 We have no control over, and are not responsible for, the privacy, cookie policies, content, function or practices of third parties.
11. SOCIAL PLUGINS
11.1 We use social plugins from the following providers:
(a) Social networking website Facebook, operated under www.facebook.com by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
(b) Online social networking service Twitter, operated under www.twitter.com by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103 U.S.A and under www.twitter.com by Twitter International Company, The Academy, 42 Pearse Street, Dublin 2, Ireland.
(c) Online mobile photo-sharing, video-sharing, and social networking service
12.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
12.5 We use only persistent cookies on our website.
12.7 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
(b) in Firefox (version 39) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(c) in Chrome (version 44), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
12.8 Blocking all cookies will have a negative impact upon the usability of many websites.
12.9 If you block cookies, you will not be able to use all the features on our website.
12.10 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
(b) in Firefox (version 39), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(c) in Chrome (version 44), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".
12.11 Deleting cookies will have a negative impact on the usability of many websites.
13. DATA PROTECTION RESPONSIBILITY
13.1 We are responsible for the data processing on our website by our website in accordance with German Data Protection Act (BDSG).
13.2 Exceptions apply, in particular in connection with the processing of payments (Section 3.7 of this policy) and the use of social plugins (Section 11 of this policy).
14. GOOGLE ANALITYCS
14.1 We use Google Analytic, which is a web analytics service offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA, “Google”) that tracks and reports website traffic.
14.3 You have a right to prevent the collection of data generated by the cookie regarding your use of the website by Google as well as the processing of this data by Google by downloading and installing the add-on available under the following link for your current web browser as per § 15 sec. 3 of the German Telecommunication Media Act (TMG)): https://tools.google.com/dlpage/gaoptout?hl=en.
15.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
15.2 You can contact us by writing to the business address given above or by email to email@example.com.